Policies and procedures for employee supervision and control.

§ 1.20003 Policies and procedures for employee supervision and control. A telecommunications carrier shall: (a) Appoint a senior officer or employee responsible for ensuring that any interception of communications or access to call-identifying information effected within its switching premises can be activated only in accordance with a court order or other lawful authorization and with the affirmative intervention of an individual officer or employee of the carrier. (b) Establish policies and procedures to implement paragraph (a) of this section, to include: (1) A statement that carrier personnel must receive appropriate legal authorization and appropriate carrier authorization before enabling law enforcement officials and carrier personnel to implement the interception of communications or access to call-identifying information; (2) An interpretation of the phrase “appropriate authorization” that encompasses the definitions of appropriate legal authorization and appropriate carrier authorization, as used in paragraph (b)(1) of this section; (3) A detailed description of how long it will maintain its records of each interception of communications or access to call-identifying information pursuant to § 1.20004; (4) In a separate appendix to the policies and procedures document: (i) The name and a description of the job function of the senior officer or employee appointed pursuant to paragraph (a) of this section; and (ii) Information necessary for law enforcement agencies to contact the senior officer or employee appointed pursuant to paragraph (a) of this section or other CALEA points of contact on a seven days a week, 24 hours a day basis. (c) Report to the affected law enforcement agencies, within a reasonable time upon discovery: (1) Any act of compromise of a lawful interception of communications or access to call-identifying information to unauthorized persons or entities; and (2) Any act of unlawful electronic surveillance that occurred on its premises.