Prohibited practices.

§ 37.3 Prohibited practices. (a) Anti-tying. A national bank may not extend credit nor alter the terms or conditions of an extension of credit conditioned upon the customer entering into a debt cancellation contract or debt suspension agreement with the bank. (b) Misrepresentations generally. A national bank may not engage in any practice or use any advertisement that could mislead or otherwise cause a reasonable person to reach an erroneous belief with respect to information that must be disclosed under this part. (c) Prohibited contract terms. A national bank may not offer debt cancellation contracts or debt suspension agreements that contain terms: (1) Giving the bank the right unilaterally to modify the contract unless: (i) The modification is favorable to the customer and is made without additional charge to the customer; or (ii) The customer is notified of any proposed change and is provided a reasonable opportunity to cancel the contract without penalty before the change goes into effect; or (2) Requiring a lump sum, single payment for the contract payable at the outset of the contract, where the debt subject to the contract is a residential mortgage loan.