Ordinance Text
6-4-16: CUSTOMER SERVICE:
The grantee shall maintain a toll free telephone listing in the city of Eagle in order that CATV maintenance service shall be promptly available to all subscribers. Complaints during other than regular business hours may be made to a separate telephone maintained for that purpose, which shall be listed in the telephone directory, or the same telephone number may be used at the option of the grantee. The grantee shall investigate, respond to, or act upon all complaints and inquiries within six (6) hours. The grantee shall maintain a maintenance service log indicating the date and time complaints are received and resolved and the nature of the complaint and resolution. This record shall be made available for reasonable inspection by the city. (Ord. 676, 9-25-2012)
Source: American Legal Publishing — codelibrary.amlegal.com — public domain
Official Source ↗
Root-LD Entity Data
◈ Machine-Readable Provenance Record
boisestandard.org · municipal corpus
Federation ID
bs-aml-eag-18d7f9f8b9748cde
Doc ID
0-0-0-2147
Domain Signature
boisestandard.org
Jurisdiction
Eagle, Idaho — United States
City
Eagle
County
Ada County
Publisher
American Legal Publishing
Source Verified
✓ TRUE
Navigate — Eagle City Code of Eagle
Nearby Sections
6-4-11: COMPANY LIABILITY, INDEMNIFICATION:6-4-12: FAITHFUL PERFORMANCE BOND:11A-8-8 APPEALS; ADMINISTRATIVE DECISIONS:6-4-14: PUBLIC, EDUCATIONAL, OR GOVERNMENTAL 6-4-15: FRANCHISE FEE:6-4-16: CUSTOMER SERVICE:6-4-17: ENFORCEMENT:CHAPTER 5 WATER SYSTEM6-5-1: RULES AND REGULATIONS:6-5-2: DEFINITIONS:6-5-3: SERVICE AREA AND CONNECTION REQUIREMEN6-5-4: DESCRIPTION OF SERVICE:6-5-5: INITIATION OF SERVICE:11A-13A-3: PURPOSE:6-5-7: SERVICES:
Eagle Municipal Code — public domain
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