6-10B-18: INFORMAL REVIEW:

   A.   Review Requirements: If the Parking Services Office receives a request for an informal review, the Parking Services Office shall:

      1.   Review the decision or action and any information submitted by a permittee or an applicant; and

      2.   Communicate with the permittee or applicant if additional documentation or clarification is required.

   B.   Requests Beyond Time Limit: The Parking Services Office shall not consider any request for informal review that is not received within ten (10) business days of the date of the notice of denial, suspension or revocation.

   C.   Permittee Failure To Respond: If the permittee fails to respond to communication requests, the decision or action shall become effective at twelve o'clock (12:00) midnight on the effective date of the notice.

   D.   Burden Of Proof: The applicant or permittee has the burden of proof and must establish that the decision or action of the Parking Services Office was arbitrary or capricious.

   E.   Informal Review: The review shall be conducted informally. The Parking Services Office shall review the decision or action and the reasons therefor with the applicant or permittee. The applicant or permittee, in person or through his attorney, may present any evidence showing reason why the decision or action was arbitrary or capricious.

   F.   Decision Time Limit: The Parking Services Office's decision with respect to a request for informal review will be issued within seven (7) business days of the receipt of the informal review request or upon receipt of additional documentation or clarification as requested.

   G.   Prohibited Review Official: The informal review shall not be conducted by the individual in the Parking Services Office who issued the notice of denial, suspension or revocation. (Ord. 56-15, 12-1-2015)